BECOME PART OF THE TENNANTS TEAM

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What’s it like to work at The Garden Rooms?

• Working within a welcoming, friendly, professional team in beautiful surroundings

• Sociable working hours (compared to industry standards) – shifts are predominantly daytime with evening work agreed in advance when events take place. Weekends are on a rota basis so everyone gets their share of time off

• A great opportunity to be a part of something special – we host a number of different types of events such as lectures, concerts and weddings, including being the largest, most popular venue in the region for multicultural weddings and events

• Strong emphasis on customer service and quality

• Opportunities to flourish and learn “on the job” through additional training/qualifications, should you wish

• Variety – no two days are the same, with such a variety of events/occasions taking place – annually we host approximately 80 live auctions and 300 events (including 60 weddings)

• Staff discounts on products and services

• Good rates of pay plus additional tips and company pension scheme

• Access to additional perks such as free entry to over 400 Historic Houses, gardens, museums and galleries

What are we looking for?

Previous experience of working within a hospitality role is preferred but not essential as full training will be given to successful candidates. Above all we are looking for people with a friendly, personable nature and “can-do” attitude, looking to work as part of a hard working, friendly team.

Current Vacancies (October 2024)

For more information, to register your interest, please apply via Indeed or using the form below. Or if you wish to discuss roles available in confidence please contact Paul Freeman or Jessica Warren on 01969 621146

• Events Assistant / Events Co-ordinator

  • We are seeking a motivated and enthusiastic Event Assistant to join our dynamic team. The ideal candidate will play a crucial role in supporting the planning and execution of various events, ensuring a seamless experience for all attendees. This position requires excellent organisational skills, a strong ability to communicate effectively, and a passion for delivering exceptional guest services.

    This position is full-time, to include weekends on a rota basis to ensure a positive work/life balance throughout the team.

• • Responsibilities:
    
    • Assist in the coordination and execution of events, including the booking and planning stages through to setup and breakdown.
    • Provide outstanding guest services by addressing enquiries and ensuring guest satisfaction.
    • Manage time effectively to ensure all tasks are completed efficiently.
    • Upsell event packages and services to enhance guest experiences.
    • Maintain cleanliness and organisation of event spaces before, during, and after events.
    • Communicate clearly with everyone involved to aid the smooth running of events.

• • Key requirements/experience:
    
    • Previous experience in events, hospitality, restaurant, or hotel environments is preferred but not essential.
    • Demonstrated skills in guest services with an emphasis on organisational abilities.
    • Experience in event planning is advantageous.
    • Strong time management skills to handle multiple tasks efficiently.
    • Ability to work well under pressure in a fast-paced environment whilst maintaining professionalism.

Weekend Receptionist / Customer Service Assistant

• We are seeking a part-time Weekend Receptionist/Customer Service Assistant to join our enthusiastic, hard working hospitality team, working on our Garden Rooms reception. The primary role is for 2 days per week covering weekends, but further shifts are available for the right candidate (if desired), within our wider Garden Rooms team.

• Responsibilities:

  • Greet visitors and clients warmly, ensuring a positive first impression.
  • Answer phone calls with professionalism, demonstrating excellent phone etiquette.
  • Manage incoming emails and correspondence efficiently.
  • Perform data entry tasks accurately and promptly.
  • Assist with clerical duties, including filing, photocopying, and scanning documents.
  • Maintain an organised reception area, ensuring it is tidy and welcoming at all times.
  • Handle any other administrative tasks as required to support the team.
• Key requirements/experience:
  • Proven experience in a receptionist or administrative role is preferred but not essential.
  • Proficiency in Office 365 applications is advantageous.
  • Strong organisational skills with the ability to manage multiple tasks simultaneously.
  • Strong clerical skills and attention to detail are crucial for this position.
  • A friendly disposition with strong interpersonal skills to interact effectively with clients and colleagues.
  • Competence in data entry and familiarity with office equipment will be beneficial.

Kitchen Porter/Assistant

• We are currently looking for a full-time and part-time Kitchen Porter, to work in our Garden Rooms Food & Beverage team on a rota basis. Hours of work are flexible to include weekends on a rota basis, predominantly daytime shifts but with evening shifts available as required/available, by prior arrangement.

• Previous experience of a similar role is preferred but not essential, as full training will be given to the successful candidate. This is a great opportunity to join a friendly, professional team with a strong emphasis on customer service and quality.